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Zenith Bank’s GMD Assures Customers of Improved Service Levels in 2020

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The Group Managing Director/Chief Executive Officer of Zenith Bank Plc, Mr. Ebenezer Onyeagwu, has assured its customers of the bank’s commitment to upscale its talents to deliver new levels of service excellence in the year 2020.

In his New Year message to customers of the bank, Mr. Onyeagwu said Zenith Bank as a customer centric organisation is resolute about its commitment to provide solutions that meet the business and personal needs of its customers.

Noting the disruptive impact of new technologies especially the emergence of Fintech in the financial services space, the Zenith Bank Boss, assured the bank’s customers that it has “all that is necessary to adapt to changes, to acquire new capabilities and upscale our talents to deliver new levels of service excellence to all our esteemed customers.”

 He observed that “in the outgone year, the global economy was impacted by uncertainties and profound trade and geopolitical tensions while the domestic economy continued to recover from the 2016 economic recession,” pointing out that Zenith Bank was able to weather the constraints in the operating environment with the support of its customers.

Mr. Onyeagwu expressed optimism that “The economic prognosis for the domestic economy for 2020 appears brighter as government policies and programmes to spur growth are expected to gain further traction.

“I am confident therefore, that the domestic and global economy will be convivial for business in 2020. As we journey into 2020 and a new decade, I count on your continued partnership,” he said.

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