… Plans More Restructuring For 2025
Nigeria’s Post-Master General (PMG) Tola Odeyemi, has attributed the record 275% revenue growth for year 2024 by the Nigeria Postal Service (NIPOST) to its success in blocking all avenues of revenue leak in the organisation.
While speaking on the strides and achievements of the postal organization, the PMG, who noted that NIPOST set an ambitious target of generating N10 billion in revenue at the beginning of the year, said that although specific figures for the end of the year report were not disclosed, the reported increase suggests a significant recovery for the postal service, which had previously faced consistent decline.
She also attributed NIPOST’s growth to series of reforms aimed at enhancing service quality and eliminating revenue leakages.
Odeyemi further detailed the steps taken to boost revenue, noting the implementation of Point of Sale (PoS) terminals in high-transaction areas, which has streamlined payment processes and improved customer experience.
According to her: “One of the major achievements for us in 2024 has been a 275% increase in revenue from 2023. We achieved this by plugging a lot of the revenue leakages that we have by deploying PoS terminals for payment in our high transaction areas, as well as ensuring that our quality of service goes up.”
She said the organisation has embarked on renovations and upgrades of key locations in Abuja, Lagos, and Kaduna, alongside enhancements to the Postal Institute, which is central to the agency’s change management initiatives.
Looking ahead, Odeyemi outlined NIPOST’s plans to sustain this growth trajectory.
The PMG, while setting up goals for the year, noted that NIPOST is gearing up for several major developments in 2025, including the rollout of a national addressing system and digital postcode services, specialised logistics for agriculture and healthcare, and a relaunch of its financial services.
“There will be infrastructure upgrades, which will take place across the Federation and there will be an increase in access to government services through your local NIPOST location,” she added.
