OPay Digital Services has dismissed as “false, malicious and misleading” a viral social media publication claiming that the fintech company would suspend operations from September 1.
The company, in a statement published on its verified social media platforms, said it remained operational and urged customers to disregard the publication.
The statement emphatically assured: “OPay is not going on break by September. We’re here, and we’re going nowhere!”
The publication, which circulated on social media on Sunday, purportedly warned OPay customers that the fintech would shut down its operations for an extended period beginning September 1.
Reacting to the claim, Vice President, Public and Government Affairs, OPay Digital Services, Dr. Maxwell Loko, explained the publication in strong terms.
“This post is false, malicious and misleading. OPay is not shutting down, and customers should not be misled into withdrawing their funds based on fabricated information,” he said.
Loko urged customers and the general public to disregard the publication and rely on the company’s verified communication channels for information on its operations.
“We urge the public to disregard this post and rely only on OPay’s verified communication channels for official information,” he added.
The executive also warned that the deliberate dissemination of false information capable of causing panic or undermining confidence in a financial institution could have legal consequences.
“The deliberate spread of false information designed to cause panic or undermine confidence in a financial institution is a serious matter and may have legal consequences,” he said.
OPay also advised customers to verify financial and operational announcements through its authenticated communication channels before taking action.
The clarification came amid concerns over the circulation of fabricated digital content involving financial institutions, which can create uncertainty among customers and prompt unnecessary withdrawals.
OPay said customers should scrutinise such publications for inconsistencies and verify claims through its official communication platforms before sharing or acting on them.
OPay, headquartered in Lagos, Nigeria, is a leading financial technology company and mobile money operator in Nigeria that provides digital banking, payment, and consumer finance services. Founded in 2018, it is licensed by the Central Bank of Nigeria (CBN) and insured by the Nigeria Deposit Insurance Corporation (NDIC).
With over 45 million customers in Nigeria, and broader regional totals exceeding 50 million across active markets, the fintech firm engages nearly 10 million daily active trading users and supports over 1 million registered merchants and businesses.
