Seeking best-in-class ways to safeguard the resources of its customers, Access Bank PLC has introduced the *901*911# USSD code, a solution that allows customers act swiftly to prevent fraudulent activities on their accounts.
The service allows customers of all account types to deactivate a USSD profile simply by dialling *901*911# from any phone, inputting the registered phone number for the account to be protected, thereby automatically locking out fraudsters from the individual’s account.
A statement from the bank noted that over the years, Access Bank has remained committed to educating its customers, informing and protecting them from fraudsters. The Bank has created dedicated pages on its official website that constantly update customers on the schemes fraudsters employ to defraud them while bringing to public notice the quickest platforms to access help in the event of any suspected fraud case.
In its promise to offer customers more than banking, Access Bank said it has not wavered in its drive to not only deliver speedy services, but also security for all.
The statement implored customers of the Bank to report any suspected fraudulent activity immediately to the Bank’s dedicated fraud desk through the following email addresses: frauddesk@accessbankplc.com, contactcenter@accessbankplc.com, stopfraud@accessbankplc.com or by calling its office helpline.
Global Finance named Access Bank the ‘Safest Bank’ in Nigeria for the year 2020 in its 29th annual World’s Safest Banks rankings.
