Global Smartphone Giants, OPPO, has been making rapid progress in Nigeria since its penetration in 2019 and in Africa at large, as it seeks to expand beyond Asian and European markets. The Nigerian and African markets have been very receptive to OPPO’s smartphone technology and in recent times, OPPO has made many efforts to maintain a personalised relationship and build trust amongst its customers.
OPPO is the only smartphone brand in the world to own an independent global after-sales service system, with over 2,500 self-built customer service centers in over 60 countries of the world. In Africa alone, there are 137 easily-accessible service outlets providing professional service care to customers, including 39 self-built OPPO Service Centers and widespread service points.
In Nigeria, intending and existing OPPO users need not worry about what to do when they need help or support with their smartphones. The OPPO Service Centre network in Nigeria is able to provide support for troubleshooting, repairs, spare part replacements and a standard 2-year warranty policy cover on all OPPO Smartphones purchased in Nigeria.
OPPO provides an International Warranty Service that enables customers enjoy warranty, repair and software upgrade services at authorized service centers over 59 countries/regions of the world, although availability varies by product or market. OPPO also provides OPPO Care, which offers several kinds of warranty services specifically designed for broken screen, back cover or other problems. This is not limited to offers such as Screen Protection Plan and Extended Warranty. There is also a system of free software upgrade assistance provided by OPPO Service Centers to make sure customers’ devices stay in most refreshed shape.
On the 10th day of every month, customers can also enjoy free phone disinfect service, extended service hours, 10% discount on maintenance and phone accessories when they go to the OPPO Service Centres.
“In showing commitment to Nigeria as a market, OPPO continues to push the boundaries of quality and design, delivering a human-centric experience that surpasses customer expectations and empowers users to elevate their lives through technology.
Are you afraid of being charged too much when replacing spare parts? Or do you worry about privacy safety when repairing your phone? Now with the trustworthy services of the OPPO Service Centre; you can be sure that OPPO cares about you in the process of repair,” the company assured.
Beyond devices, OPPO provides its users with the ColorOS operating system and internet services like OPPO Cloud and OPPO+. OPPO operates in more than 40 countries and regions, with 6 Research Institutes and 5 R&D Centers worldwide, as well as an International Design Center in London.
