West Africa’s pioneer solar-based internet and voice service provider, Tizeti, has launched new connectivity offerings.
The company announced it’s partnership with a $5m venture fund focused on startup ISPs that are expanding internet access across Africa. According to the company’s Chief Operating Officer, Ifeanyi Okonkwo, the company will leverage its proprietary OS technology, global partnerships with equipment vendors, submarine cable companies, payment providers, and Venture firms to provide the resources for these startup ISPs to accelerate the availability of unlimited internet across the continent.
Successful startups will participate in a 3-months programme with at Tizeti’s location in Nigeria or Ghana where they are expected to gain the knowledge and expertise to rapidly launch affordable internet services in their respective countries.
Tizeti has also simplified its customer experience with a Smart Interactive Voice Response Service that extends its existing Wi-Fi Voice APIs and authenticates callers into their call centers using their phone numbers. This smart IVR reduces wait times and the need to talk to customer service agents by providing tailored information on account holders while on the phone call. The company also extended this innovation to its Integration to major Customer Relationship Management systems such as Freshdesk, Zoho, and Bitrix 24. This new feature allows businesses to make and receive calls directly from their CRM applications using Wificall.ng at local call rates.
“Tizeti was built to tackle poor internet connectivity not only in Nigeria but on the continent as a whole, by developing a cost-effective solution from inception to delivery, for reliable and uncapped internet access for potentially millions of Africans”, said Ananyi. “Over the past years, we have been able to roll out our superfast broadband services in Lagos, Ogun, Rivers, and Edo state to address the huge demand for reliable unlimited internet service. This move to expand rapidly to 10 other states builds on the successes and allows us to expand quickly to Tier 2 and Tier 3 locations outside the unlimited broadband internet envelope. We also have our eyes on accelerating our expansion in other West African countries, over the next few years”, he said.
Other speakers at Tizeti NeXTGEN include Yinka Adewale, co-founder/Chief Executive Officer, Kudi; Akin Jones, co-founder/Chief Executive Officer, Aella App; Dr. Femi Kuti, Chief Executive Officer, Reliance Health, Eniola Campbell, Country Managing Director, Nokia Nigeria, and Olubunmi Ogun, Deputy General Manager, Nigeria Sales, MainOne.
For many countries in Africa, there is still a huge digital divide. Tizeti is playing a significant role in addressing this digital infrastructure deficit in Africa with innovative technology and capabilities, to improve development outcomes for millions of people, with better outcomes for employment, education, family and social life, and access to information.
Tizeti is a fast-growing Wireless Internet service provider in Lagos, Nigeria, delivering high-speed unlimited Wi-Fi Internet access to residential and business customers using wide-area Wi-Fi. Its services are available in Lagos, Ogun, and Rivers State. It is also expanding rapidly to other African countries as it has been successfully launched in Accra and Tema, Ghana.
